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Key Risks – And Internal-Control Checkpoints To Check With Current And Potential Service Suppliers – Ranked By Riskiness
Here’s our “Top 5” list of internal-control risks areas - ranked in order of “riskiness” - that deserve an extra level of scrutiny by public companies going into the 2023 proxy season: 1. ABANDONED PROPERTY SERVICES Of all the services where a public company needs to stay compliant with complex and fast-changing regulations, avoid costly “audits” by cash-hungry states – with potentially big...
The OPTIMIZER’s Top Tips For Vetting Key Suppliers
Start with an overview of key players in their field: Who owns them? How long have they been in business? Where do they seem to rank vs. other players in terms of market share? For smaller players, be sure to pull a D&B report, which may surprise you big-time – and quickly shorten your list. For large and important assignments – and especially those that involve big financial and/or...
Tim Smith – “The Lion of Responsible Investing”
Tim Smith, who began his career in the early 1970s at the Interfaith Center for Corporate Responsibility (ICCR) – has retired from the Boston Trust Walden Company at year-end 2022, where he’d worked for over 20 years. But - great news, and no big surprise to us - in January 2023 he returned to work at ICCR to serve as a Senior Policy Advisor, where he will continue to work on issues related to...
The Outlook For 2023 AGMs: Our Tips To Assure A Smooth Event… That You Won’t Find Anywhere Else
The vast majority of companies that had virtual-only meetings last year are sticking to them, so demand will be high for the most desirable dates and times. Reserve your preferred date and time slot early – and be sure you have lined up a top Inspector of Elections too. Be sure you will get the “A-Team” from your AGM service suppliers. Make sure that no one on your Meeting Team agrees to accept...
“Pro-Life” Bullies with Bullhorns Are Set to Disrupt AGMs This Season…If They Can
Three “Pro-Life- Activists” who sneaked in and blended in by posing as ‘backstage workers’ at a private meeting venue managed to literally get behind the curtains at a recent Meeting of Shareholders and to burst out behind the company officers on the dais shouting “Shame, Shame” - to the utter terror of all concerned - just as the CEO was to begin her remarks. The distraction allowed another...
Disruption In The Proxy Solicitation Space: League Tables Tell Part Of The Tale – But Many Big Firms Seem To Be “Remaking Themselves” Or “Lost In A Sea Of Rivals” These Days
One-time upstart Okapi Partners has been ranked as the number-one activist proxy solicitor, both in the U.S. and globally in 2022 - for the fourth year in a row - in Bloomberg’s Global Activism Market Review, below. We hasten to point out, as we always do, that the “activist” statistics do not include the many threatened actions that get resolved behind the scenes, where long-term stalwarts...
Revised Rules of Conduct For In-Person, Virtual-Only and Hybrid Meetings of Shareholders
XYZ Corporation welcomes you to its __th Annual Meeting of Stockholders. In fairness to all stockholders in attendance, and in order to provide stockholders an opportunity to be heard – and in the interest of conducting an orderly meeting, within a reasonable time...
A Sample “Run-Of-Show” For A Satisfying And Successful VSM
With our comments on the most important best practices to adopt - and on bad and worst practices to avoid: Twenty minutes prior to the Meeting time there should be a welcoming message on the Meeting site - with a visually pleasing background, easy-to-read typefaces...
Our Detailed Playbook For A Top-Flight Shareholder Meeting In 2022
In light of the hundreds and hundreds of shareholder meetings your editors have attended - and especially in light of the many meeting critiques we have published, covering both the best - and the worst meetings - and the many blunders and bloopers we’ve seen - we...
A Quick Look At Retail Investor Loyalty Programs – And Other Incentives To Get Out The Retail Vote
In the last few weeks of 2021 we had inquiries from three readers on this subject - one of our favorite ones - so we placed calls to a few colleagues who’ve had success here, and reviewed some of our own past articles for other ideas: Peggy Foran, who pioneered the...
Covid Boosts “Virtual Inspections Of Elections” A Big Potential Money-Saver… Our Tips On Acting Smartly
In 2021 - thanks largely to sensible Covid-era precautions - U.S. companies overwhelmingly relied on “Virtual” attendance of Inspectors of Election - and auditor representatives too - at their shareholder meetings. Our sister-company, CT Hagberg LLC, logged fewer than...
In 2022 Issuers Will Have To Fight Harder Than Ever For The More-Important-Than-Ever Retail Vote
This year, The OPTIMIZER believes that the battle for the management-friendly retail investor vote will be harder to win than ever before - even while the retail vote will be a bigger decider than ever before. Here’s why: Over the past 18 months more than 22 million...
Shareholder Services: History

Carl Hagberg
The Shareholder Service OPTIMIZER, first published in 1994, is “dedicated to helping public companies – and their suppliers – to deliver better and more cost-effective services to shareholders”.
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